Hi there,
We’re a fulfillment provider + last mile carrier offering same day / 3h fulfillment + delivery in top German cities (https://withdropp.com/)
We have multiple customers who use Xentral to manage their operations, but are struggling to set up the proper workflow to ensure that orders coming in with “dropp” as a shipping method are not fulfilled by their other 3PL.
So far this is what we’ve come up with:
- set dropp as a shipping method
- turn off “autoversand” for dropp
However, this is a suboptimal solution as it requires some manual intervention from our customers to trigger the invoice creation process and update the fulfillment status for each order.
I’m sure there are other possibilities. Ideally:
- All orders that come in with “dropp” as a shipping method are not forwarded to the other fulfiller
- dropp updates the fulfillment status of the orders in Shopify (or other shop system)
- Xentral updates the fulfillment status based on the Shopify update, automating the invoice creation process
Looking forward to your help!
Best
Philip
Beste Antwort von Jörn H von digitalXL
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