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Hi there,

We’re a fulfillment provider + last mile carrier offering same day / 3h fulfillment + delivery in top German cities (https://withdropp.com/)

We have multiple customers who use Xentral to manage their operations, but are struggling to set up the proper workflow to ensure that orders coming in with “dropp” as a shipping method are not fulfilled by their other 3PL.

So far this is what we’ve come up with:

  • set dropp as a shipping method
  • turn off “autoversand” for dropp

However, this is a suboptimal solution as it requires some manual intervention from our customers to trigger the invoice creation process and update the fulfillment status for each order.

I’m sure there are other possibilities. Ideally:

  • All orders that come in with “dropp” as a shipping method are not forwarded to the other fulfiller
  • dropp updates the fulfillment status of the orders in Shopify (or other shop system)
  • Xentral updates the fulfillment status based on the Shopify update, automating the invoice creation process

Looking forward to your help!

Best

Philip

Hi Phillip,

to me, it seems to be more reasonable to do the order “routing” using projects (Projekte) in xentral. This way, the 3PL could be determined by project and the processes and data exchange templates could be set individually for each 3PL.

The project could even be set automatically using Smarty templates (e.g. in the shop importers) if there are reasonable possibilities to differentiate (e.g. by shipment type or country, zip code, payment type, specific articles or any other field that exists in the order).

Maybe that gives you a hint on how to proceed? If not, contact us, and we can discuss a solution design for your workflows.

Cheers, Jörn

 

PS: Labels might also be a way to have a reasonable and visible differentiation for orders, and did you check the App “Versandregeln”?

PPS: If you need an app to switch projects based on an algorithm, we can offer you a customization.

Hey Philip,

if your clients work with several fulfillers via the transfer module, it’s necessary that each transfer account has its own project defined, so that receipts are not sent to both accounts. 

You can specify the project here in the account in the section of “Sending Receipts”:

(SuperSearch > Übertragungen > Select the account)

 

It’s necessary to really choose a project for each transfer account to prevent the system from sending receipts to both accounts.

 

Hope this explanation helps you.

Best,
Denise

Thank you both for your answers! I will try the following approach with our clients and write a short update once I figure it out :) 

@Philip that sounds great! Please give us an update when you found the solution and it helped you! But don’t hesitate to message us when it did not help you! We are always happy to hear from you and will try our best to help you with the right solution! 

Also as you are one of our English speaking customers, I would love to learn more about you and your business, so feel free to write a short introduction here! :) 

Cheers and have a great day, 

Hi @Jörn von digitalXL ! I’d like to get in touch regarding a smarty script to switch projects based on a shipping method. How can I best reach you? :)

Hi Phillip,

please contact info@digitalxl.de. That’s the most efficient way :-)

A nice and relaxing weekend to everyone in the xentral community,

Jörn

 

Hey, 

super happy to see that you are connecting to each other via the community! That is also what the community is for and what we live for! :) 

Thank you @Jörn von digitalXL for the great support and thank you @Philip for asking your question! 

Cheers and have a great weekend, everybody! 

 

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